At Sharika Rawjee, we are committed to complying with the Protection of Personal Information Act (POPIA) and protecting the privacy and confidentiality of our clients. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with POPIA.
1. Information We Collect:
We may collect the following types of personal information for the purpose of providing wellness counseling services, and in compliance with POPIA:
Contact Information (Name, Email Address, Phone Number)
Personal Demographics (Age, Gender, Address)
Health and Wellness History
Session Records and Notes
2. How We Collect Information:
Information is collected directly from clients during initial consultations and subsequent counseling sessions.
We may collect information through secure online forms or communication channels.
Consent is obtained for the collection of personal information, and clients are informed of the purpose for which the information is collected.
3. Purpose of Processing:
Personal information is processed solely for the purpose of providing effective wellness counselling services, and in compliance with the principles outlined in POPIA.
Session records and notes are kept confidential and are only shared with third parties with explicit client consent or as required by law.
4. Confidentiality and Security:
All personal and sensitive information is treated with the utmost confidentiality.
Our counseling team is bound by professional ethical standards to maintain client privacy.
We implement appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of personal information.
5. Consent and Legitimate Processing:
Clients' consent is obtained before collecting and processing personal information.
Personal information is processed based on the legitimate interests of providing counseling services and in compliance with POPIA.
6. Data Subject Rights:
Clients have the right to access, correct, or delete their personal information upon request except as required by law.
Clients can object to the processing of their personal information, and mechanisms are in place to honor such requests except as required by law.
7. Data Transfers:
Personal information is not transferred to third parties without explicit consent, except as required by law.
When data transfers are necessary, appropriate safeguards are implemented to ensure the protection of personal information.
8. Data Breach Response:
In the event of a data breach, clients will be notified promptly in accordance with POPIA requirements.
9. Data Retention:
Personal information is retained for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Changes to the Privacy Policy:
Any updates or changes to this Privacy Policy will be at the sole discretion of Sharika Rawjee and will be accessible through our offical website. It is the clients sole responsibility to refer to the privacy policy to remain informed of any changes.
Contact Information:
For any privacy-related concerns or inquiries, please contact:
Sharika Rawjee
+2784 586 1235
support@sharikarawjee.co.za
By engaging in our wellness counseling services, you acknowledge that you have read and understood this Privacy Policy, which is designed to comply with POPIA. Your continued use of our services implies your consent to the terms outlined herein.
Sharika Rawjee
Wellness Counsellor